General
Security & Account
Subscription & Billing
Frequently Asked Questions
General
Security & Account
Subscription & Billing
General
What is Files Editor?
Do I need to download or install anything to use Files Editor?
Can I merge PDF files with Files Editor?
Can I convert a Word document into a PDF?
How do I add, move and rotate pages?
Why are certain websites offering PDF editing features for free?
Still need help?
Security & Account
How do I cancel my subscription?
Is Files Editor safe to use?
Where does Files Editor store my documents?
Does Files Editor support single sign on?
How do I Password Protect a PDF?
Still need help?
Subscription & Billing
How do I cancel my subscription?
Will my subscription renew automatically?
Why am I being charged by Files Editor?
How charges from Files Editor appear on your statement
Still not sure about a charge?
What will happen if I cancel my subscription?
What does the trial give me access to?
Can I change my plan?
Is my credit card information safe with Files Editor?
What are my payment options?
Can I request a refund?
Where is my refund?
Still need help?